Privacy and cookies
Last amended and updated 14 October 2018
Plain language summary
We collect information about you when:
- You contact us by email or the website contact form, or you have subscribed to our newsletters
- You have a relationship with us as a customer
- We identify you through research as a potential customer
- You apply for a job at DataStork
Personally identifiable information
This includes your name, email address and other information which identifies you. We collect this on the basis of:
- Consent: if you have contacted us, subscribed to our newsletters or you apply for a role at DataStork
- Contract: if you are a customer
- Legitimate interest: if through research we identify you as a potential customer
We delete personally identifiable information after a reasonable period and we don’t share it with anyone else. We will provide you with any of your personally identifiable information that we hold on request and we will update or delete it on request.
When you use the website we collect log data showing recent activity. This information does not include your name and email address. We use it to diagnose problems with the website.
Data is controlled by DataStork Ltd. Please contact us at firstname.lastname@example.org
DataStork reserves the right to update this Policy from time to time. If it does so, the updated version will be effective immediately.
This Policy does not cover any collection, use or disclosure by third parties through any applications, web sites, products or services that We do not control or own.
2. Kinds of information we collect
DataStork collects the minimum information needed to carry out our business activities.
Personal Information is information that identifies you or another person.
- When you contact Us by email or by using the Website contact form, or you subscribe to the Newsletter, We may collect Personal Information about you such as your name and email address. We collect this information on the basis that you have given Us consent to do so.
- When you have a relationship with Us as a customer, We may collect Personal Information about you such as your name, email address, mailing address and other information required to discharge our business obligations to you. We collect this information on the basis of our contractual relationship with you.
- When We identify you through research as a potential customer, We may collect Personal Information such as your name, job title and email address. We collect this information on the basis of legitimate interest because our research indicates that you may be interested in DataStork services. For example: publicly available information states your interest in or responsibility for certain technologies, or your organization uses certain technologies for which DataStork offers services. This information may be collected from third parties such as LinkedIn.
- When you apply for a role at DataStork We may collect Personal Information about you such as your name, email address and other information that you choose to provide to us in the course of your application. For example: date of birth qualifications, experience, information relating to your employment history, skills and experience. We collect this information on the basis that you have given Us consent to do so.
“Non-Personal Information” is information that does not identify you or any other individual, and includes Log Data and Aggregate Information:
- “Log Data” is data that our systems may automatically collect when you use the Website. This may include your unique User Device number, the IP address, type of browser or operating system you use, diagnostic information and the dates and times of your use.
- “Aggregate Information” is data We collect about a group of individuals from which individual user identities have been removed. Information on how you use the Website may be collected and combined with information about how others use the Website, but no personally identifiable information will be included in the resulting Aggregate Information. Aggregate Information helps us understand trends so that we can better develop the Website.
DataStork uses a third party service, Google Analytics, to collect standard internet log information and details of Website visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the Website. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting the Website.
3. How we use your information
We may use or process your Personal Information in the following ways:
- To respond to you when you contact or communicate with Us about any matter.
- To communicate with you in the course of our relationship with you as a DataStork customer.
- To inform you of DataStork services. You can opt out of these communications by replying to these emails and instructing Us to stop communicating with you. Opt out information is included in all marketing emails.
- To consider your application in respect of a role for which you have applied or in respect of other roles, and to communicate with you in the course of the recruitment process.
DataStork is the data controller and data processor except where We use the services of third parties, in which case they are the data processor. Please see the “How your information is stored” section below for more information.
We may use Non-Personal Information for any purpose, including: for our own internal purposes; to measure traffic patterns; to understand demographics, customer interest and other trends; to provide, improve and modify the Website; and for promotion and marketing purposes.
4. How long we keep your information
- When you contact Us, We will hold your Personal Information for a reasonable period.
- When you are a DataStork customer, We will hold your Personal Information as long as is necessary to discharge our obligations to you, and as long thereafter as required by regulation or law.
- When we identify you as a potential customer, We will hold your Personal Information for a period of 60 days from the first time we contact you. Your information will then be deleted if you do not respond to Us.
- When you apply for a role at DataStork, We will hold your Personal Information for a reasonable period.
5. How your information is stored
DataStork uses third-party cloud service providers such as Google and HubSpot to store Personal Information and Non-Personal Information, and information may be stored and processed in any country where they have facilities. This may involve the transfer of your Information to countries, including the United States, which may be outside of your country of residence and may provide for different data protection rules than in your country. If you object to your Information being transferred or used as described in this Policy, please contact Us as set out in the “Contact us” section below.
6. How your information is kept secure
DataStork is very concerned about safeguarding the confidentiality of your information. We employ administrative, physical and electronic measures designed to protect your Personal Information and Non-Personal Information from unauthorized access and use. Please be aware that no security measures that We take to protect your information are impenetrable or absolutely guaranteed to avoid unauthorized access or use of your Personal Information and Non-Personal Information. We are not responsible for third party circumvention of Our security measures.
7. Sensitive information
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, sexual orientation, criminal background or membership in past organizations, including trade union memberships, health, genetic or biometric data) to us by any means, except where required by law.
8. How your information may be disclosed
In certain circumstances which we may share your Personal Information with certain third parties without further notice to you:
- Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a sale, merger, reorganization, dissolution or similar event relating to all or a portion of our business or assets, Personal Information may be part of the transferred assets.
- Service Providers and Related Third Parties: We may use third parties to process your Personal Information on our behalf, for instance to perform certain business-related functions such as maintaining databases or processing payments. We require these parties to comply strictly with our instructions and that they do not use your Personal Information for their own business purposes, unless you have explicitly consented to the use of your Personal Information in this way.
We may also disclose your Personal Information if required or permitted by law.
We may disclose Non-Personal Information for any purpose.
9. Access, correction and deletion
We respect your privacy rights and will provide you with reasonable access to your Personal Information held by Us. If you wish to access or amend Personal Information We hold about you, please contact Us as set out in the “Contact us” section below. At your request, We will supply you with any Personal Information We hold about you. At your request, We will update or delete any Personal Information about you in our database, except where We are required to retain information by law. See also the “Your Rights” section below.
10. Your rights
Under the General Data Protection Regulation you have a number of important rights. In summary, those include rights to:
- require Us to correct any mistakes in your information which We hold
- require the erasure of personal data concerning you in certain situations
- receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
- object at any time to processing of personal data concerning you for direct marketing
- object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- object in certain other situations to our continued processing of your personal data
- otherwise restrict our processing of your personal data in certain circumstances
- claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
- contact us using our Contact details below
- let Us have enough information to identify you,
- let Us have proof of your identity and address, and
- let Us know the information to which your request relates.
How to complain
We hope that We can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
11. Contact us
You can contact our data controller Doichin Yordanov at DataStork Ltd, 14 Austin Friars, London EC2N 2HE, email: email@example.com
The DataStork Website uses “Cookies”. A cookie is a small data file, often including a unique identifier, which is sent to your computer, mobile phone or tablet device (referred to in this policy as a “device”) by the web server so the Website can remember some information about your browsing activity on the Website. The Cookie will collect information relating to your use of the Website, information about your device, e.g. the device’s IP address and browser type, broad location and, if you arrived at our site via a link from third party site, the URL of the linking page.
Information provided by Cookies can help us to analyse your use of the Website and help us to provide you with a better user experience.
2. How to disable cookies
Most browsers give you the ability to manage cookies to suit you. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy.
Major browser manufacturers provide instructions for cookie management. Please consult the documentation that your browser manufacturer provides. If you do not know the type and version of the web browser you use to access the Internet, click on ‘Help’ at the top of your browser window, then click ‘About’.
You can opt-out of third party cookies from Google Analytics on its website.
If you do not let websites and applications to set cookies, you may worsen your overall user experience.